Privacy Policy
Your data belongs to you.
StairMark is built on a simple principle: we collect only what we need to compute your roadmap, we never sell it, and you can delete it anytime. This policy explains exactly what we do — and don't do — with your information.
Last updated: May 25, 2026 · Effective date: upon first use
⚠️ Draft — this policy has not been reviewed by legal counsel. Consult a qualified attorney before relying on it for production use.
Information We Collect
Account information
Email address (required for signup). We never require a real name — you may use a pseudonym. Parent/guardian email if you are under 18 and using ParentLink.
Academic profile
Current grade level, state of residence, high school course offerings, and any decisions you make about your college roadmap (e.g., which gates you lock, your goal tier). This data is essential for computing your personalized roadmap.
Financial estimates
Household income range and financial aid preferences — used solely to estimate college costs and aid eligibility. We never ask for exact income, SSN, or bank details.
Usage data
Pages viewed, features used, and time spent in the app. This helps us understand which parts of the roadmap are most useful so we can improve them.
Device information
Browser type, operating system, and screen size — collected automatically to ensure the app renders correctly on your device.
How We Use Your Information
We use your data exclusively to deliver and improve StairMark:
Compute your personalized decision-gate roadmap and urgency windows
Estimate financial aid and college costs based on your profile
Enable parent/guardian linking via ParentLink (only with your consent)
Send milestone reminders and urgency alerts you opt into
Anonymize and aggregate usage patterns to improve the product
Respond to your support requests
Information Sharing
We do not sell, rent, or trade your personal information. We share data only in these limited circumstances:
ParentLink
If you explicitly connect a parent/guardian, they can view your roadmap progress and decision history. You can revoke access at any time.
Service providers
We use trusted third parties to host our infrastructure and send transactional email. These providers are contractually obligated to process data only as we direct and to maintain equivalent security standards.
Legal requirements
We may disclose information if required by law, such as a court order or subpoena, or to protect the safety of our users and the public.
Data Storage & Security
All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
Database access is restricted to authenticated service accounts with least-privilege permissions
We conduct regular security reviews and dependency audits
We never store Social Security numbers, credit card numbers, or bank account details
Data Retention
Active account data is retained as long as your account exists
If you delete your account, all personal data is purged within 30 days, except anonymized aggregate statistics that cannot be traced back to you
We retain transactional email logs for 90 days for abuse prevention
Your Rights
You always have control over your data:
Access
View or export all data we hold about you from your account settings
Correction
Update any information at any time — your roadmap recomputes automatically
Deletion
Delete your account and all associated data from Settings → Account → Delete Account
Opt-out
Disable milestone emails, usage analytics, or ParentLink sharing independently
Portability
Export your decision history and roadmap as JSON or PDF
Children's Privacy
StairMark is designed for high school students, many of whom are under 18. We take extra precautions:
We do not knowingly collect data from children under 13. If we learn we have, we delete it promptly
Users aged 13–17 may use StairMark with optional parent/guardian linking via ParentLink
We never display advertising or enable third-party social features for users under 18
ParentLink guardians can request data deletion on behalf of a linked student
Third-Party Services
StairMark integrates with these third parties:
Hosting
Application and database hosting on encrypted, access-controlled infrastructure
Email delivery
Transactional email for magic link authentication and milestone reminders
No social SDKs
We do not embed Facebook, Google, TikTok, or any social media SDKs
Changes to This Policy
We may update this policy as StairMark evolves. When we do:
We will post the updated policy on this page with a new "Last updated" date
For material changes, we will notify you via email or an in-app banner at least 7 days before the change takes effect
Continued use after the effective date constitutes acceptance of the revised policy
Contact Us
Questions about this policy or your data? Reach us:
Email: privacy@stairmark.app
We aim to respond to all privacy inquiries within 5 business days
Questions? privacy@stairmark.app