Terms of Service
Fair terms for a fair tool.
We wrote these terms to be clear and reasonable. StairMark is a planning tool, not a promise — and we think you deserve to know exactly where we stand before you trust us with your college journey.
Last updated: May 25, 2026 · Effective date: upon first use
⚠️ Draft — these terms have not been reviewed by legal counsel. Consult a qualified attorney before relying on them for production use.
Acceptance of Terms
By creating an account or using StairMark, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with any part of these terms, you must not use the service.
We may update these terms periodically — continued use after changes constitutes acceptance of the revised terms.
Description of Service
StairMark is a decision-gate-driven college prep roadmap tool. Specifically:
What we provide
Personalized roadmaps, decision gate tracking, urgency windows, milestone reminders, financial aid estimates, and parent/guardian linking via ParentLink.
What we don't provide
StairMark is not a college admissions counselor, financial advisor, or legal advisor. Our roadmap is a planning tool — not a guarantee of admission, aid, or any specific outcome.
Accuracy
We strive for accuracy in deadlines, requirements, and cost estimates, but college policies change frequently. Always verify critical information with the institution or a qualified counselor.
Eligibility
You must be at least 13 years old to create an account
Users aged 13–17 should involve a parent or guardian, and may use ParentLink to share their roadmap
You must provide a valid email address for account verification
You are responsible for ensuring your use complies with applicable local laws
Your Account
Security
You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately if you suspect unauthorized access.
Accuracy
You agree to provide truthful information in your academic profile. Inaccurate data produces inaccurate roadmaps — garbage in, garbage out.
One account per person
Each user may maintain one account. Shared or bulk accounts are not permitted.
Acceptable Use
You agree to use StairMark only for its intended purpose — planning your college prep journey. You will:
Use the service in compliance with all applicable laws and regulations
Provide accurate information about your academic situation
Respect the privacy and decisions of other users (especially via ParentLink)
Report bugs, security vulnerabilities, or abusive behavior to us promptly
Prohibited Conduct
Using the service for any illegal purpose or to harm others
Attempting to gain unauthorized access to other users' accounts or our systems
Scraping, data-mining, or extracting roadmap data at scale without permission
Impersonating another person, institution, or counselor
Uploading malicious code, spam, or abusive content
Reverse-engineering, decompiling, or attempting to extract the source code of StairMark
Using the service to build a competing product or service
Intellectual Property
Our content
The StairMark name, logo, roadmap algorithms, decision gate definitions, UI design, and documentation are our intellectual property. All rights reserved.
Your content
You own your academic profile data, decision history, and any personal notes you create. By using the service, you grant us a limited license to process this data to deliver your roadmap.
Feedback
If you submit suggestions, feature requests, or bug reports, you grant us a non-exclusive, royalty-free license to use that feedback to improve StairMark.
Our Limitations
StairMark is a planning tool, not a promise. Please understand:
No guarantees
Following a StairMark roadmap does not guarantee college admission, financial aid, scholarships, or any specific outcome.
Not professional advice
Our content does not constitute legal, financial, academic, or psychological advice. Consult qualified professionals for decisions with significant consequences.
Service availability
We aim for high uptime but cannot guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible.
Third-party information
College requirements, deadlines, and costs are sourced from public data and may be outdated or inaccurate. Always verify with the institution directly.
Modifications to the Service
We may add, modify, or discontinue features at any time to improve StairMark
We will provide reasonable notice before removing features you rely on, when feasible
Significant changes to the service or these terms will be communicated via email or in-app notification
Termination
By you
You may delete your account at any time from Settings → Account → Delete Account. All your data will be purged within 30 days.
By us
We may suspend or terminate accounts that violate these terms, with notice where circumstances allow. We will not terminate accounts without cause.
Survival
Sections on intellectual property, our limitations, and prohibited conduct survive termination.
Contact Us
Questions about these terms? Reach us:
Email: legal@stairmark.app
We aim to respond to all inquiries within 5 business days
Questions? legal@stairmark.app